Engagement Model
Interested in seeing if WatrHub can help your company? Explore our Engagement Model to see if WatrHub is a good fit for you and identify where we can add the most value to your company.
Introductory Call
A 1-hour introductory webinar is held where an Account Manager will discuss who we are, who our Clients are, the successes that our Clients are having, and explore how we might be able to help you. Your needs and proposed ideas will be hear and we will be candid about whether we can help you or not. We encourage you to invite key decision makers to this Introductory Call to get the ideas flowing.
Request an Introductory Call
Proof of Concept
If an organizational need WatrHub can help with is identified, we move to a 3-week Proof of Concept stage. During this stage we explore specifics of data sources and data points you need while getting your feedback. We run data-mining tests and complete a Sample Report based on your specific needs. We have a 90%+ success rate doing these Proof of Concepts. However, sometimes the data simply isn’t available and we don’t know until we search hence our 3-Week time frame. This allows you to evaluate WatrHub’s capabilities and explore a long term business relationship with WatrHub.
Onboarding
After a successful Proof of Concept, your Account Manager begins working with you to develop an appropriate scope and program for receiving data from WatrHub. We have a number of one-time data sets and ongoing subscription products based on what our clients need. We also help you prioritize your spending based on what will get you the most immediate wins with WatrHub. Lastly, we will loop in a Client Success Manager once we have a contract in place. Your assigned Client Success Manager’s job is to on-board your team and help you get the most value out of WatrHub. Typically on-boarding will require 1 month to ensure all users and stakeholders are aligned and we are set up for a successful, long term relationship.
Ongoing Alignment
After onboarding, we start the process of delivering the reports and datasets within the defined scope. We are constantly iterating and refining as we get feedback. For our one-time report products we look for feedback every 2 weeks to ensure we are on the right track. Your Client Success Manager will also meet with you every month to check in on how you are using the data and any post-delivery support you need. For our subscription based products we look for feedback every 2 – 4 weeks to ensure our reports are as actionable as possible. In addition, you will be receiving monthly executive summaries and business reports, summarizing the insights delivered, progress to date for visibility at all levels of your organization.
